Search results (31)
Minimum deposit
Financial questions
The minimum deposit amount is $1....
Minimum withdrawal
Financial questions
The minimum withdrawal amount for e-wallets and bank credit cards is $ 1, including the commission, via wire transfer is $ 300, the minimum withdrawal to the Bitcoin wallet is 0.000118 BTC, to a LiteCoin wallet is equivalent of $3. The exch...
Problems with depositing/withdrawing funds
Financial questions
In case a partial sum was transferred or other problems concerning deposit and withdrawal arise, please send a request to support@mail.instaforex.com.In the request, you need to specify your account number along with a code word and provide...
Commissions
Financial questions
No commissions are charged for withdrawal and replenishment, however, it must be borne in mind that the commission of the payment system itself (when transferring via EPS) or the bank's commission (when crediting and withdrawing by bank cur...
Canceling of withdrawal
Financial questions
If you have requested money withdrawal but the request is still being processed, you can cancel this withdrawal by clicking on the link: https://secure.instaforex.com/en/cancel-withdrawal.aspxYou can also contact the Finance Department:E-Ma...
Delay in deposit/withdrawal of funds
Financial questions
Late withdrawal or replenishment of funds can have many different reasons. But very often this happens not through the fault of the company, but due to some external factors.Some of the most common reasons for delays are:- finding the site...
Taxation
Financial questions
InstaForex Company does not come as a tax agent and does not provide data on clients' earnings to the tax authorities. In practice, trade taxation in the Forex market mostly depends on what method is used for withdrawal from a trading accou...
Time of depositing/withdrawing funds
Financial questions
Deposit transactions via Neteller processed instantly, via Yandex.Money within 3 hours. Money transfers from Visa/MasterCard cards are processed over the time interval from 0 up to 24 hours depending on the method of payment. Cash deposits...
Bank card verification
Financial questions
If you top up your trading account with a credit card, you must verify it by uploading copies of the front and back sides of the credit card in the Verification > > Verify card section of the client area.The requirements for a bank card ver...
Non-name card verification
Verification
If you want to verify a bank card with no name on it, you need to upload a document showing the information about this card such as the number, the validity period, and the card owner’s name. Importantly, you need to hide a part of the card...